Privacy Policy

decanter.lv PRIVACY POLICY TERMS:

  1. The decanter.lv Privacy Policy provides the basic rules for the collection, storage and organization of personal data when the Buyer uses the food ordering services offered by decanter.lv.
  2. The Privacy Policy is intended for the protection of the personal data of decanter.lv buyers from illegal use.
  3. It is considered that the Buyer is familiarized with this Privacy Policy and, having read it, agreed to the processing of their personal data.
  4. You can read the Privacy Policy and print it out at any time on the decanter.lv portal. Buyers are informed about all upcoming amendments and / or additions to the Privacy Policy when publishing a new version of the Privacy Policy on decanter.lv.
  5. Buyers must provide the following personal data - name, surname, phone number, email address, delivery address. Buyer is responsible for providing their Personal Data.

PROCEDURE FOR STORAGE AND USE OF PERSONAL DATA

  1. Buyer agrees that his name, surname, e-mail address, phone numbers, IP-address will be provided to decanter.lv for performance analysis and direct marketing.
  2. “I agree that my name, e-mail address, phone number and IP address will be provided to decanter.lv for performance analysis and direct marketing purposes.”
  3. if necessary - to prevent or investigate criminal activity.
  4. When providing services to the Buyer, the Buyer presents an identity document to the decanter.lv employees, who deliver the goods. Buyer's data contained in the document are used only for personal identification.
  5. By agreeing to this Privacy Policy, Buyer agrees that their personal data will be used to fulfill their order, regardless of whether Buyer orders the service from decanter.lv as a Seller or from the Seller's partners, and agrees that personal data will be transferred to the Seller's partners.
  6. With the help of internal organizational and technical means, the Seller protects the personal data provided by the Buyer to decanter.lv from any illegal actions: illegal exchange, disclosure or destruction of personal data, theft of personal data, fraud, as well as the compliance of the level of protection of personal data with the requirements of legal enactments.
  7. Personal data is protected from loss, unauthorized use and alteration. All customer passwords are encrypted. Servers connected to personal data can only be connected by persons authorized by the personal data manager, and only through a secure certificate, which is additionally password protected.
  8. Buyer agrees in advance that the Seller has the right to store their personal data on the server for as long as necessary in accordance with the particularities of the activities carried out by decanter.lv, if the data provided by the Buyer (i) were used for illegal activities, or (ii) there is a suspicion of identity theft or other violation that has led or will lead to an investigation by the relevant law enforcement authorities, (iii) if the Seller receives a complaint against the Buyer, or if the Seller notices violations of the Rules by the Buyer, or (iv)) if there are other legitimate purposes for the storage of personal data. This data is destroyed upon the receiving of legal instructions from law enforcement or other authorized bodies.
  9. Any request or instruction related to the processing of personal data must be submitted by the Buyer to the Seller in writing in one of the following ways: 1) by submitting such a request or instruction to the Seller in person (10-8 Juglas Street, Riga, LV-1024, Latvia 2) by e-mail [email protected] from Buyer’s e-mail address specified in p.5 of the Privacy Policy. Upon receiving of such a request or order from the Buyer, the Seller is obliged to provide the Buyer with a response within 30 (thirty) calendar days, as well as to perform the actions specified in the request, or refuse to perform them. At the request of the Buyer, the answer must be submitted in writing.
  10. When administering decanter.lv and diagnosing possible violations, the Administrator can use the Buyer's IP addresses.

Buyers' Rights:

  • to get acquainted with their personal data at the disposal of the Seller by sending a request to the Seller in writing. The information is provided to the Buyer to the e-mail address specified by them;
  • to receive information about from which sources and which Personal Data were collected, for what purposes they are processed, to which recipients the data are provided and were provided during the last 1 (one) year by sending a request to the Seller in writing. The information is provided to the Buyer to the e-mail address specified by them;
  • in case of disagreement with the Privacy Policy, to not agree to the processing of their personal data. In this case, the Buyer will not be able to purchase food ordering services through the decanter.lv website;


CORRECTION, SUPPLEMENTATION AND DELETION OF PERSONAL DATA

  1. Buyer grants decanter.lv the right to collect, manage, organize and store the Buyer's personal data in the amount and for the purposes stipulated by the Privacy Policy and other decanter.lv documents.
  2. Consent to the collection, management, organization and storage of the Buyer's personal data is granted or revoked only in advance. Decanter.lv, having received such a notification from the Buyer by e-mail or in other ways stipulated in the Privacy Policy, immediately suspends the processing of the Buyer's personal data, but this does not mean that decanter.lv should delete / destroy the personal data from the server, if it has legal grounds for their storage, in particular when it is necessary to ensure national security and defense, public order, prevention, investigation, disclosure or prosecution of a crime, protection of important economic and financial interests of the state and protection of the rights and freedoms of others.
  3. If decanter.lv doubts the correctness of the personal data provided by the Buyer, it can suspend the processing of the personal data of such Buyers, check and clarify these data. Such personal data can only be used to verify its accuracy.
  4. When exercising the above rights, the Buyer can contact decanter.lv by e-mail  [email protected].


COLLECTION AND STORAGE OF PERSONAL DATA

  1. In order to provide the Buyer with full-fledged services for ordering products, cookies can be stored on the decanter.lv portal, on the Buyer's computer (device). [The entered information is used by the Seller to identify the Buyer as a former visitor to the decanter.lv portal, to collect information about orders, statistics on visits to the decanter.lv portal.]  Buyer has the opportunity to view what information the Seller or his partners enter into all recorded cookies. By confirming the Privacy Policy, Buyer agrees that the cookies specified in this Privacy Policy will be stored on his computer (device). Buyer can revoke this consent at any time by changing the settings of his Internet browser, but in this case, certain functions of the decanter.lv portal may become inaccessible to him. Buyer must personally find out which cookies are used by the Seller's partners.
  2. This Privacy Policy comes into force from January 14, 2022. Information about any changes to the Privacy Policy will be provided in accordance with the procedures set out in this Privacy Policy.